AI Receptionist
The call the desk used to miss now gets booked.
A real AI voice takes the call, handles the whole visit and writes it straight into the diary — while the salon sleeps.
Full-duplex speech means natural turn-taking — it can be interrupted, it hears past accents, speakerphone and background noise, and it switches language mid-call. No menus, no "press 1", never on hold.
The live voice normalises garbled speech before the brain ever books a thing.
It composes a real visit, not a single slot — nails while the colour develops, two specialists staggered, a group split across chairs. Every service is checked for who's actually free, then captured as one booking.
Grounded in 46 real reception calls where a salon visit was more than one thing.
Too dear? It offers a genuine cheaper service and the exact difference. Cancelling last-minute? It reads back the real appointment and reschedules. On anything to do with money or fees, it never decides — it takes a message for the team.
Card numbers are blocked before any model sees them; money is never settled on the call.
Every time it's asked, it answers from a live read of the diary — the right stylist for the service, their rota, their breaks. And at the moment of booking it re-checks that exact slot. If it's gone, you get an honest line and the next option — never a blind booking.
Its playbook was shaped call-by-call from the owner's own test calls.
The core · read & write
The receptionist isn't a bolt-on answering service. It reads and writes the same record every other SalonForge product uses — Daviana, the diary.
The caller's number resolves to their client record before it even says hello — so it knows they've been in before. The booking lands in the diary, and the call itself becomes a note on the client's record: what was said, what was booked, what the team needs to follow up.
The call that used to vanish now leaves a written trail on the client's record.
Not a demo bot. A receptionist shaped by real salon phone calls — every rule born from a call that happened.
We'll walk you through the AI Receptionist answering, composing a real visit and writing it into the diary — on the same connected system that runs the whole salon.
Salon